Unit 4
Page 35:
A.
1. One,
two, three, four, five, six, seven, eight, nine, ten
2. Eleven,
twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen,
twenty, twenty one, twenty two, twenty three, twenty four, twenty five
3. Twenty
one, twenty two, twenty three, twenty four, twenty five, twenty six, twenty
seven, twenty eight, twenty nine, thirty, thirty one, thirty two, thirty three,
thirty four, thirty five, thirty six, thirty seven, thirty eight, thirty nine,
fourty, fourty one, fourty two, fourty three, fourty four, fourty five, fourty
six, fourty seven, fourty eight, fourty nine, fifty, fifty one, fifty two,
fifty three, fifty four, fifty five, fifty six, fifty seven, fifty eight, fifty
nine, sixty, sixty one, sixty two, sixty three, sixty four, sixty five, sixty
six, sixty seven, sixty eight, sixty nine, seventy, seventy one, seventy two,
seventy three, seventy four, seventy five, seventy six, seventy seven, seventy
eight, seventy nine, eighty, eighty one, eighty two, eighty three, eighty four,
eighty five, eighty six, eighty seven, eight eight, eighty nine, ninety, ninety
one, ninety two, ninety three, ninety four, ninety five, ninety six, ninety
seven, ninety nine, one hundred
D.
1. b. a
ticket 6. d. an in-flight movie
2. d.
their flight
7. e. a bus or taxi
3. e.
their luggage
8. a. a hotel room
4. a.
security 9. b. some shopping
5. c. at
the check in
10. c. at the hotel
Page 36
F.
1. I need
to change my booking
2. Is there
a direct flight?
3. Can I
take this as hand receipt?
4. Can I
have an aisle seat?
5. Please
take me to the city centre
6. Can I
have a luggage, please?
7. I have a
reservation for two nights. My name’s Burkhard
8. Can I
send a fax form here?
9. Can I
have an alarm call at 06:45, please?
10. I’m
checking out today. Can I have the bill?
Page 37;
A.
Paolo : Paolo Ranieri speaking
Judith : Oh, hello, Paolo. This
is Judith Preiss here
Paolo : Hi, Judith
Judith : Paolo, I’m calling about
that meeting. Can you make next Wednesday?
Paolo : I’m sorry, Judith. I
can’t. But I can make Thursday or Friday
Judith : Well, I can’t do
Thursday, but Friday is OK
Paolo : OK. Friday it is. Can we meet in the
morning-say 10 o’clock?
Judith : 10 o’clock’s fine. Oh,
and can I bring my colleague, Sabrina? You met her at the conference
Paolo : Of course. I can pick
you up from the station if you like
Judith : Great. See you on
Friday. Bye
C.
1. No, he
can’t
2. No, she
can’t
3. Yes,
they can
4. Yes, he
can
Page 38;
A. -
Fitness centre
-
Restaurant
-
Function rooms
B. -
Fax machine
-
Fitness centre
-
Function rooms
-
Secretarial service
-
Restaurant
C.
1. Can you
watch TV programmes in English? Yes, you can
2. Can you
use your computer in your room? Yes, you can
3. Can you
swim at the hotel? No, you can’t
4. Can you
send a fax? Yes, you can
5. Can you
eat in the hotel? Yes, you can
6. Can you
play tennis at the hotel? No, you can’t
7. Can you
hold a meeting? Yes, you can
Page 39:
A.
1. It’s a
very small airport. There aren’t any shops in the terminal
2. There is
a problem with my ticket?
3. There
are any aisle seats available
4. There is
a stopover in Frankfurt
5. There
are any flights to Zurich tonight?
6. I’m
afraid there is a flight to Warsaw this afternoon
7. There
are two cafés in the terminal
8. There
are any buses from the airport to the city centre?
Unit 5
Page 43 Vocabulary:
A.
1. Onion -
its’s kind of vegetable
2. Apple -
it’s kind of fruit
3. Trout -
it’s kind of fish
B.
Starter
Main course
Dessert
Soup
Steak
Ice cream
Pate
Drilled fish
Apple pie
Salad
Fruit
C.
1. Menu
2. Bill
3. Receipt
Page 43 Reading:
A.
1. A
hairdresser works in a salon
2. A
waiter/ waitress works in a restaurant
3. A porter
works in a hotel reception
4. A
dentist works in a health centre
5. A maid
worsk in a hotel rooms
6. A cab
driver works in a taxi
Page 44:
D.
1. Research
in the US, more than 90 percent
2. a.
Giving extra things for free
b.
Quick service
e.
Creating a good relationship with customer
3. b. Visit
the table often to make sure the customer is happy
c.
Smile at the customer
d.
Be pleasant and helpful
Page 45:
A.
1. I’d like
some water
2. Could I
have some more coffe, please?
3. Do you
have any restaurant nere here?
4. Are
there some more wine left
5. I’d like
any cheese, please
6. Do you
have some mor soft drinks?
B.
Mina : There are some good
restaurants in the centre
Ivan : Yes, but there isn’t any
parking. We could go to the Texas Steakhouse near the airport
Mina : Do they serve some vegetarian dishes?
Ivan : I don’t think so. How
about the Marina? They do some graet fish dishes, and they have any vegetarian
starters, too
Mina : Good idea. I’ll see if
they’ve got a table for 9 o’clock
Page 46:
A.
1.
Reservation
2. Fax
3. Air
conditioning
4. Bathroom
5. Bill
6. Employee
7.
Equipment
8. Hotel
9. Seat
10. Luggage
11. Menu
12. Overtime
13. Table
14. Tip
15. Transport
B.
1. They
don’t have a lot of vegetarian dishes
here
2. How much
does it cost?
3. The
restaurant hasn’t got many tables left
4. I drink
much coffee
5. There
aren’t many hotels in the city centre
6. It cost
a lot of money
C.
1. a. How much
cash do you have in your wallet?
b.
About 20 euros
2. a. How
many keys do you have in your bag/ pocket?
b.
About 3 keys
3. a. How
many people are there in your company?
b.
About 50 people
4. a. How
many time do you have for lunch?
b.
About 3 hours
5. a. How
many days holiday a year do you have?
b.
About 36 days
6. a. How
many languages do you speak?
b.
About 3 languages
7. a. How
many do you usually tip in a restaurant?
b.
Sometimes
Writing File
From : Christineangelinep14@gmail.com
To : damianusfebrianto@gmail.com
Dear Mr, Damianus
I invite you to attend my 1st anniversary party. It
will be held on : Sunday, October 30, 2016 at 8 p.m in the Hilton Hotel Please come to my
anniversary party.
Christine Angeline
Unit 6
Page 51:
A.
1. Great
deals
2. Low
deposit
3. Pay $50
now followed by 12 monthly payments
4. 3 year
guarantee
5. Interest
- free credit
B.
1. S
2. B
3. B
4. B
5. B
6. S
7. S
8. B
Page 52:
A.
1. c.
having a strong desire to be successful
2. a.
acitive and able to work hard
3. b.
showing a lot of excitement and interest
B.
1. About
$30.000
2. No, it
doesn’t
3. Yes, it
does
4.
Telephone their contact person Melissa Davis
C.
1. True
2. False
3. True
4. False
5. False
6. True
Page 53 Language focus 1:
Last December I visited our major customers from big department stores
in Sout Korea. On 5th December I met Mrs Kyoung Ai Lee in Seol. We sent her 200
brocherus in June. On 6th December I made a presentation to Mrs Lee’s sales
staff on our products and advised them how to display them. The following day I
gone to Seol, and our agent introduced me to Mrs Ha, the chief buyer of a new
department store in the capital. She asked me to send her 500 brochures. I
given her some samples of our products. I flown back tp head office in Paris on
the 9th.
Page 54 Vocabulary 2:
A.
1. Save
2. Three
3. Free
4. Discount
5. Limited
B.
1. True
2. False
3. False
4. True
5. True
Page 55:
A.
Miguel Perez studied business at Santiago de Compostela University in
Spain from 1995 to 1998. During the
summer holidays, he worked part-time as a salesman for Levi’s.
After graduating on July 1998, he wanted to continue
in sales, so he worked for a year in the sales department of his family’s
company. He decided to improve his business English. In September 1999, he went
to London to study for Diploma in Business with English. During that year, he
worked part-time for the Students’ Union.
In July 2000, he began looking for a sales job. Six
months later, he got a permanent position in a shipping company. However, a
year ago, he changed his job and joined Futura Financial Services. He now works
in the sales department. Last month he was voted salesperson of the year.
B.
Kevin Warren studied law at Bristol University from 1979 to 1982. During
the summer holidays, he worked part-time as a seller tickets for events to
student for Organise Social Events. After graduating at 1982, he went to US to
work for Disney Corporation, Florida. At 1984, he return to UK to start
business with partner. After that at 1987, he leave business with partner and
he start to open his own travel agency, he worked there for two years. Next at
1990 he joined Coca-cola as a sales manager. At 1995 he become Director of Cold
Drinks Division. And at 2000 he become Vice President and General Manager of UK
regions.
Unit 8
Page 71:
C.
1. e
2. a
3. d
4. b
5. c
E.
1. e
2. d
3. c
4. a
5. b
F.
Attractive – a). Unattractive
Profitable – b). Unprofitable
New – c). Mature
Growing – d). Declining
Big – e). Small
Page 72:
A.
1. 1.3
billion / 1.300.000.000
2. 4.000
3. 600.000
4. 60
5. £12.000
6. £ 90.000
B.
1. 1.3
billion / 1.300.000.000 – the number of people in China
2. 4.000 –
the number of new cars that arrive every week
3. 600.000
– the number of new drivers that get license in a year
4. 60 – the
number of cars that Porsche hope will increase in sale
5. £12.000
– the price of a Jeep Cherokee
6. £ 90.000
– the price of Porsche
C.
1. Car
sales in China are higher than a year ago.
2. China is
a big market for Volkswagen.
3. The
number of bicycles causes problems for other traffic.
4. The
government wants to make roads wider.
5. Mr Zong
owns a Jeep.
D.
1. Boom
2.
Manufacturers
3. Consumer
4. Double
5. Destroy
6.
Purchased
Page 73:
A.
1. It is
harder to break into export markets than home markets.
2. Chine is
bigger market than Japan.
3. Our
market share is lower that it was last year.
4. The rate
of inflation is worse this month than it was last month.
5. This
month’s sales are higher than last month’s.
6. The
Asian market is better than the European market for rice.
B.
1. This is
a good product.
Yes, it’s the best product on the market.
2. This is
an expensive hotel.
Yes, it’s the most expensive place in the city.
3. She is a
very popular manager.
Yes, she’s the most popular head of department in
the company.
4. This is
a cheap product.
Yes, it’s the cheapest product.
5. This is
a very competitive market.
Yes, it’s the most competitive market in Asia.
6. Yes,
it’s the worst year in the last ten years.
Yes, it’s the worst year in the last ten years.
C.
I
opened a hairdressing salon last year. The most important thing is to think
about your target customers. My hairdressing salin is located in my parents’
hotel. My customers are older and richer than my main competitor’s. They like
excellent service and a cup of coffee. My main competitor’s customers are
younger than mine. She offers a cheaper service than I do. However, my salon is
more comfortable than hers. My the most exciting customer is a famous model.
Page 75:
A.
1. The
white car is much bigger than the black car.
2. The
black car is a little bit bigger than the red car.
Page 77:
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