Bahasa Inggris Bisnis 1

UNIT 8 - COMPANIES

Page 78

A

b. Nokia

c. Mattel

a. Levi-Strauss

b. Coca-Cola

c. General Motors

a. Boeing

b. McDonald's

Page 79 Language Focus 1

A

1.      BMW is selling Minis in China now

2.      People are working in the factory 51 weeks a year

3.      I’m calling about a problem

4.      Many Chinese people are learning English

5.      She is attending a course on presentations

6.      He is not working in the office today

7.      They are entertaining some foreign guest

B

1.      Is increasing

2.      Is exporting

3.      Is translating

4.      Is planning

5.      Is expanding

Page 80 Vocabulary

A

Autotech

John Smith started Autotech in 1960. It manufactures car parts. Autotech provides components for the car industry .It introduces one or two new components each year. It has a workforce of 2.500. autotech exports to over 12 countries.

Green Fingers

George and James Hawkins began Green Fingers in the 1920s. green Fingers supplies the gardening industry. It makes garden products. It employs about 35 people. Green Fingers sells some of its product abroad. It launches twelve new products a year.

B

Autotech

John Smith started Autotech in 1960. It manufactures car parts. Autotech provides components for the car industry .It introduces one or two new components each year. It has a workforce of 2.500. autotech exports to over 12 countries.

Green Fingers

George and James Hawkins began Green Fingers in the 1920s. Green Fingers supplies the gardening industry. It makes garden products. It employs about 35 people. Green Fingers sells some of its product abroad. It launches twelve new products a year.

Page 81 Reading

A

1.      Louis Vuitton: Bag, luggage, wallets, watches

2.      Givenchy: Bag, parfum

3.      Kenzo: Cosmetics, parfum

4.      Donna Karan: Clothes, parfum

B

·         Name: LVMH

·         Head Office: In France

·         Numbers Of Stores: 1.500 stores

·         Product: Designer Clothes, Fashion Accesories, Watch and Luggage

·         Number Of Brands: 60 Brands

·         Workfaorce: 56.000 Employs

C

1.      63% of its staff work outside France

2.      Percentage increase in sales at Louis Vuitton division is 22%

3.      b. New Product

4.      Did not have huge sales but it brought customers into the stores

5.      US. France and Japan

D

1.      False

2.      True

3.      False

4.      True

5.      True

Page 82 Language Focus 2

A

1.      I stay/ am staying at the Ritz every time I'm in New York. I stay/ am staying at the Ritz at the moment

2.      She works/ is working at home today. She works/ is working at home everyday

3.      She often calls/ is calling Russia. At the moment she calls/ is calling a customer in Moscow

4.      I don't usually deal/ dealing with the paperwork. I deal/ am dealing with all the paperwork  while Susan is away

5.      It normally takes/ is taking about two months. But this delivery takes/ is taking longer that usual

6.      We normally use/ are using a London firm. This time we use/ are using a different company

B

1.      Owns

2.      Has

3.      Operating

4.      Employs

5.      Has

6.      Works

7.      Doing

8.      Trying

9.      Investing\

10.  Stays

UNIT 9 - THE WEB

Page 91 Vocabulary 1

A

a. People who spend a lot of time using the intermet (5)

b.Take information from the internet and copy it your computer (6)

c. A website which finds information about othe websites (4)

d. Place on the internet containing information (3)

e. Your computer stops working because of a problem (7)

f. Enter information to start using a computer or website (1)

g. The word which tells the search engine what you are looking for (2)

Page 93 Language Focus 1

A

1.      What are you going to do?

2.      Well, I am not going to sell the company

B

1.      What are they doing next week?

2.      They are not working. They're on holiday

C

1.      I'm meeting

2.      He is arriving

3.      I'm talking

4.      I'm not seeing

5.      I'm driving

E

            Next Week

·         Go to the bank                                    √

·         Have a meeting                                   x

·         Do my homework                               √

·         Phone my parents                                √

·         Completing scientific research            √

·         Holiday                                               √

            Next Year

·         Go abroad                                           √

·         Design my own web page                   √

·         Give up smoking                                 x

·         Change my job                                    x

·         Graduated with the best ratings         √

·         Working in reputable companies         √

Page 94 Reading

A

I think to find products on the Internet isn't difficult, usually products that I find on the Internet is clothes.

B                                                                                                        

·         AOL

·         Yahoo

·         dot.com

·         Overture

·         goto.com

·         Google

·         Earthink

·         Jupiter Research

C

b. Less Profit

b. They didn’t advertise enough

a. To be able to find your company product

a. 3 months

b. To offer services which are different

Page 95 Vocabulary 2 Time Expression

A

1.      Next

2.      Weeks

3.      After

4.      Near

5.      End

6.      Tomorrow

7.      Weekend

8.      Now

B

1.      I haven’t got a hard copy of the report (b)

2.      I can’t find Susan’s address (e)

3.      I think it’s time to go home (d)

4.      These boxes are so heavy (a)

Page 97 Writing

From    : Headmaster

To        : Teacher

Imediately collect the slowest student assignment this week and collected by the staff of the student, Thanks regards

Regards,

Christine Angeline

Headmaster

UNIT 10 - THE JOBS

Page 106 Starting Up

A

·         Lawyer

·         Air traffic condition

·         Accountant

·         Advertising Executive

·         Nurse

·         Firefighter

·         Football star

·         Fashion Model

·         Teacher

·         Postal Worker

B

1.      √

2.      X

3.      X

4.      √

5.      √

6.      √

7.      X

8.      √

9.      X

10.  √

Page 107 Vocabulary

A

1.      Lead

2.      Set up

3.      Train

4.      Increase

5.      Develop

6.      Improve

B

1.      Manage

2.      Plan

3.      Organise

4.      Deal with

Page 108 Language Focus 1

A

1.      e

2.      c

3.      a

4.      d

5.      b

C

1.      Have you changed

2.      Have you applied for

3.      Have you read

4.      Have you work

5.      Have you had

6.      Have you learn

7.      Have you had

8.      Have you do

Page 109 Reading

B

1.      True

2.      True

3.      False

4.      False

5.      True

6.      False

C

1.      Four pages

2.      Yes, I do

3.      Yes, have the same headings as Cristina Kramer’s CV

4.      Yes, I do

Page 110 Language Focus 2

A

I think I had/ have had an interesting career. I studied/ have studied at Oxford University from 1997 to 2000. Then I applied/ have applied for jobs abroad. I worked/ have worked in HongKong for a year, and then I went/ have been to Japan in 2001. I did/ have done a number of different jobs. I sold/ have sold computer software in HongKong. I taught/ have taught English in Japan. I wrote/ have a written a book, and I ran/ have run my own business.

B

·         Before

·         This afternoon

·         Since 2 o'clock

·         Two weeks ago

UNIT 11 - COMMUNICATION

Page 6

A

1.      Fluency in the language

2.      An extensive vocabulary

3.      Not being afraid of making mistakes

C

1.      E-mails, interview

2.      Video call

3.      Signal, internet connection

4.      Choose the best provider

Page 6 Vocabulary

A

Good communicators : articulate, coherent, eloquent, fluent, focussed, extrovert, persuasive, responsive, succinct.

Bad communicators : hesitant, inhibited, rambling, sensitive, reserved.

Page 7 Vocabulary

B

1.      Concise : succinct

2.      Reluctant to speak : reserved

3.      Talking in confused way : hesitant

4.      Able to express ideas well : coherent

5.      Clear and easy to understand : articulate

6.      Good at influencing people : persuasive

7.      Outgoing : extrovert

8.      Reacting in a positive way : responsive

C

1.      Listen

2.      Ramble

3.      Explain

4.      Interrupt

5.      Engage

6.      Digress

7.      Confuse

8.      Clarify

Page 8 Reading

B

1.      Trust

2.      Mobile phones

3.      Frequent meetings

Page 9

C

Communication Problem

A. High Tech

Consequences :

1.      Senior manager hide behind their computers

2.      Staff use voice mail to screen calls

3.      Employees sitting next each other will send e-mail rather than speak

B. Information overload

Consequences :

1.      People stop listening

C. Common loyalitas

Consequences :

1.      Can even extend to question of safety

D

1.      Can create barries - senior manager hide behind their computers, staff use voice mail to screen calls, employees sitting next each other will send e-mails rather than speak

2.      Manager should get up, walk round the office and talk to people

3.      Theobald recommend checking e-mails only three times a day, allocating a set period of time to deal with it

4.      Many email accounts attached

5.      Because the government was trying to save money and both group felt threatened. The individuals were highly identified with there own organisation and unwilling to communicate with the other department

6.      Sending such people on yet another "how to communication" course will be pointless

E

1.      Waste : resources, information, time

2.      Face : trouble, difficulties

3.      Duplicate : time, work

4.      Install : factories, equipment

5.      Save : time, experience

6.      Develop : truth, loyalty

7.      Share : support, ideas

8.      Allocate : ideas, resources

9.      Interrupt : e-mails, conversation

Page 10 Language Review

Part A 

a.       To put in a bush

b.      To get straight to the point

c.       To hear it on the grapevine

d.      To put you in the picture

e.       To get the wrong end of the stick

f.       To be on the same nutshell

g.      Can’t make head or tail of it

h.      To talk at cross purpose

i.        To beat about the wavelength

j.        To get our wires crossed

Part B

1.      To fail to understand anything wires

2.      To share similar opinion and ideas wavelength

3.      To summarise briefly nutshell

4.      To misunderstand bush

5.      To delay talking about something stick

6.      To give the latest information tail

7.      To talk about the most important thing point

8.      To hear about something passed from one person to others grapevine

Part C

1.      Stick

2.      Wavelength

3.      Nutshell

4.      Tail

5.      Bush

6.      Purpose

7.      Grapevine

8.      Picture

9.      Point

10.  Wires

Part D

1.      What have you heard on the grapevine recently ? I recently have heard on the grapevine that there are news of the collapse of the new building of the university Gunadarma

2.      When was the last time you got the wrong end of the stick ? follow the sun

3.      When is it necessary to put someone in the picture ? It is necessary to put someone in the picture when something important happens while she or he is absent.

4.      In what situations is it good to about the bush ? if you don't have enough information to make a decision

5.      In what situations is it good to get straight to the point ? it is necesary to get straight to the point when someone don't understands a topic of the shcool or something important

6.      Can you give an example of when you were talking at cross purpose ? developer vs. admin

7.      Is there anything you can’t make head or tail of ? a lot of mind as a magnifying glass/ a microscope / a telescope

Bahasa Inggris Bisnis 1

Unit 4

Page 35:

A.

1.    One, two, three, four, five, six, seven, eight, nine, ten

2.    Eleven, twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen, twenty, twenty one, twenty two, twenty three, twenty four, twenty five

3.    Twenty one, twenty two, twenty three, twenty four, twenty five, twenty six, twenty seven, twenty eight, twenty nine, thirty, thirty one, thirty two, thirty three, thirty four, thirty five, thirty six, thirty seven, thirty eight, thirty nine, fourty, fourty one, fourty two, fourty three, fourty four, fourty five, fourty six, fourty seven, fourty eight, fourty nine, fifty, fifty one, fifty two, fifty three, fifty four, fifty five, fifty six, fifty seven, fifty eight, fifty nine, sixty, sixty one, sixty two, sixty three, sixty four, sixty five, sixty six, sixty seven, sixty eight, sixty nine, seventy, seventy one, seventy two, seventy three, seventy four, seventy five, seventy six, seventy seven, seventy eight, seventy nine, eighty, eighty one, eighty two, eighty three, eighty four, eighty five, eighty six, eighty seven, eight eight, eighty nine, ninety, ninety one, ninety two, ninety three, ninety four, ninety five, ninety six, ninety seven, ninety nine, one hundred

D.

1.     b. a ticket                                         6.    d. an in-flight movie

2.     d. their flight                                     7.    e. a bus or taxi

3.     e. their luggage                                8.    a. a hotel room

4.     a. security                                        9.     b. some shopping

5.     c. at the check in                             10.    c. at the hotel

Page 36

F.

1.    I need to change my booking

2.    Is there a direct flight?

3.    Can I take this as hand receipt?

4.    Can I have an aisle seat?

5.    Please take me to the city centre

6.    Can I have a luggage, please?

7.    I have a reservation for two nights. My name’s Burkhard

8.    Can I send a fax form here?

9.    Can I have an alarm call at 06:45, please?

10.  I’m checking out today. Can I have the bill?

Page 37;

A.

            Paolo     : Paolo Ranieri speaking

            Judith    : Oh, hello, Paolo. This is Judith Preiss here

            Paolo     : Hi, Judith

            Judith  : Paolo, I’m calling about that meeting. Can you make next Wednesday?

            Paolo     : I’m sorry, Judith. I can’t. But I can make Thursday or Friday

            Judith    : Well, I can’t do Thursday, but Friday is OK

            Paolo     : OK. Friday it is. Can we meet in the morning-say 10 o’clock?

            Judith    : 10 o’clock’s fine. Oh, and can I bring my colleague, Sabrina? You met her                              at the conference

            Paolo     : Of course. I can pick you up from the station if you like

            Judith    : Great. See you on Friday. Bye

C.

1.    No, he can’t

2.    No, she can’t

3.    Yes, they can

4.    Yes, he can

Page 38;

A.         - Fitness centre

            - Restaurant

            - Function rooms

B.         - Fax machine

            - Fitness centre

            - Function rooms

            - Secretarial service

            - Restaurant

C.

1.    Can you watch TV programmes in English? Yes, you can

2.    Can you use your computer in your room? Yes, you can

3.    Can you swim at the hotel? No, you can’t

4.    Can you send a fax? Yes, you can

5.    Can you eat in the hotel? Yes, you can

6.    Can you play tennis at the hotel? No, you can’t

7.    Can you hold a meeting? Yes, you can

Page 39:

A.

1.    It’s a very small airport. There aren’t any shops in the terminal

2.    There is a problem with my ticket?

3.    There are any aisle seats available

4.    There is a stopover in Frankfurt

5.    There are any flights to Zurich tonight?

6.    I’m afraid there is a flight to Warsaw this afternoon

7.    There are two cafés in the terminal

8.    There are any buses from the airport to the city centre?

Unit 5

Page 43 Vocabulary:

A.

1.    Onion - its’s kind of vegetable

2.    Apple - it’s kind of fruit

3.    Trout - it’s kind of fish

B.

Starter

Main course

Dessert

Soup

Steak

Ice cream

Pate

Drilled fish

Apple pie

Salad

Fruit

C.

1.    Menu

2.    Bill

3.    Receipt

Page 43 Reading:

A.

1.    A hairdresser works in a salon

2.    A waiter/ waitress works in a restaurant

3.    A porter works in a hotel reception

4.    A dentist works in a health centre

5.    A maid worsk in a hotel rooms

6.    A cab driver works in a taxi

Page 44:

D.

1.    Research in the US, more than 90 percent

2.    a. Giving extra things for free

            b. Quick service

            e. Creating a good relationship with customer

3.    b. Visit the table often to make sure the customer is happy

            c. Smile at the customer

            d. Be pleasant and helpful

Page 45:

A.

1.    I’d like some water

2.    Could I have some more coffe, please?

3.    Do you have any restaurant nere here?

4.    Are there some more wine left

5.    I’d like any cheese, please

6.    Do you have some mor soft drinks?

B.

            Mina   : There are some good restaurants in the centre

            Ivan   : Yes, but there isn’t any parking. We could go to the Texas Steakhouse near                          the airport

            Mina   : Do they serve some vegetarian dishes?

            Ivan  : I don’t think so. How about the Marina? They do some graet fish dishes, and                         they have any vegetarian starters, too

            Mina   : Good idea. I’ll see if they’ve got a table for 9 o’clock

Page 46:

A.

1.    Reservation

2.    Fax

3.    Air conditioning

4.    Bathroom

5.    Bill

6.    Employee

7.    Equipment

8.    Hotel

9.    Seat

10.  Luggage

11.  Menu

12.  Overtime

13.  Table

14.  Tip

15.  Transport

B.

1.    They don’t have a lot of  vegetarian dishes here

2.    How much does it cost?

3.    The restaurant hasn’t got many tables left

4.    I drink much coffee

5.    There aren’t many hotels in the city centre

6.    It cost a lot of money

C.

1.    a. How much cash do you have in your wallet?

            b. About 20 euros

2.    a. How many keys do you have in your bag/ pocket?

            b. About 3 keys

3.    a. How many people are there in your company?

            b. About 50 people

4.    a. How many time do you have for lunch?

            b. About 3 hours

5.    a. How many days holiday a year do you have?

            b. About 36 days

6.    a. How many languages do you speak?

            b. About 3 languages

7.    a. How many do you usually tip in a restaurant?

            b. Sometimes

Writing File

From   : Christineangelinep14@gmail.com

To        : damianusfebrianto@gmail.com

Dear Mr, Damianus

I invite you to attend my 1st anniversary party. It will be held on : Sunday, October 30, 2016 at 8 p.m  in the Hilton Hotel Please come to my anniversary party.

Christine Angeline

Unit 6

Page 51:

A.

1.    Great deals

2.    Low deposit

3.    Pay $50 now followed by 12 monthly payments

4.    3 year guarantee

5.    Interest - free credit

B.

1.    S

2.    B

3.    B

4.    B

5.    B

6.    S

7.    S

8.    B

Page 52:

A.

1.    c. having a strong desire to be successful

2.    a. acitive and able to work hard

3.    b. showing a lot of excitement and interest

B.

1.    About $30.000

2.    No, it doesn’t

3.    Yes, it does

4.    Telephone their contact person Melissa Davis

C.

1.    True

2.    False

3.    True

4.    False

5.    False

6.    True

Page 53 Language focus 1:

            Last December I visited our major customers from big department stores in Sout Korea. On 5th December I met Mrs Kyoung Ai Lee in Seol. We sent her 200 brocherus in June. On 6th December I made a presentation to Mrs Lee’s sales staff on our products and advised them how to display them. The following day I gone to Seol, and our agent introduced me to Mrs Ha, the chief buyer of a new department store in the capital. She asked me to send her 500 brochures. I given her some samples of our products. I flown back tp head office in Paris on the 9th.

Page 54 Vocabulary 2:

A.

1.    Save

2.    Three

3.    Free

4.    Discount

5.    Limited

B.

1.    True

2.    False

3.    False

4.    True

5.    True

Page 55:

A.

            Miguel Perez studied business at Santiago de Compostela University in Spain from  1995 to 1998. During the summer holidays, he worked part-time as a salesman for Levi’s.

After graduating on July 1998, he wanted to continue in sales, so he worked for a year in the sales department of his family’s company. He decided to improve his business English. In September 1999, he went to London to study for Diploma in Business with English. During that year, he worked part-time for the Students’ Union.

In July 2000, he began looking for a sales job. Six months later, he got a permanent position in a shipping company. However, a year ago, he changed his job and joined Futura Financial Services. He now works in the sales department. Last month he was voted salesperson of the year.

B.

            Kevin Warren studied law at Bristol University from 1979 to 1982. During the summer holidays, he worked part-time as a seller tickets for events to student for Organise Social Events. After graduating at 1982, he went to US to work for Disney Corporation, Florida. At 1984, he return to UK to start business with partner. After that at 1987, he leave business with partner and he start to open his own travel agency, he worked there for two years. Next at 1990 he joined Coca-cola as a sales manager. At 1995 he become Director of Cold Drinks Division. And at 2000 he become Vice President and General Manager of UK regions.

Unit 8

Page 71:

C.

1.    e

2.    a

3.    d

4.    b

5.    c

E.

1.    e

2.    d

3.    c

4.    a

5.    b

F.

            Attractive – a). Unattractive

            Profitable – b). Unprofitable

            New – c). Mature

            Growing – d). Declining

            Big – e). Small

Page 72:

A.

1.    1.3 billion / 1.300.000.000

2.    4.000

3.    600.000

4.    60

5.    £12.000

6.    £ 90.000

B.

1.    1.3 billion / 1.300.000.000 – the number of people in China

2.    4.000 – the number of new cars that arrive every week

3.    600.000 – the number of new drivers that get license in a year

4.    60 – the number of cars that Porsche hope will increase in sale

5.    £12.000 – the price of a Jeep Cherokee

6.    £ 90.000 – the price of Porsche

C.

1.    Car sales in China are higher than a year ago.

2.    China is a big market for Volkswagen.

3.    The number of bicycles causes problems for other traffic.

4.    The government wants to make roads wider.

5.    Mr Zong owns a Jeep.

D.

1.    Boom

2.    Manufacturers

3.    Consumer

4.    Double

5.    Destroy

6.    Purchased

Page 73:

A.

1.    It is harder to break into export markets than home markets.

2.    Chine is bigger market than Japan.

3.    Our market share is lower that it was last year.

4.    The rate of inflation is worse this month than it was last month.

5.    This month’s sales are higher than last month’s.

6.    The Asian market is better than the European market for rice.

B.

1.    This is a good product.

Yes, it’s the best product on the market.

2.    This is an expensive hotel.

Yes, it’s the most expensive place in the city.

3.    She is a very popular manager.

Yes, she’s the most popular head of department in the company.

4.    This is a cheap product.

Yes, it’s the cheapest product.

5.    This is a very competitive market.

Yes, it’s the most competitive market in Asia.

6.    Yes, it’s the worst year in the last ten years.

Yes, it’s the worst year in the last ten years.

C.

            I opened a hairdressing salon last year. The most important thing is to think about your target customers. My hairdressing salin is located in my parents’ hotel. My customers are older and richer than my main competitor’s. They like excellent service and a cup of coffee. My main competitor’s customers are younger than mine. She offers a cheaper service than I do. However, my salon is more comfortable than hers. My the most exciting customer is a famous model.

Page 75:

A.

1.    The white car is much bigger than the black car.

2.    The black car is a little bit bigger than the red car.

Page 77:

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